Generally speaking, civil servants don’t enjoy the best rep to say the least. We don’t have to think hard to find one thing or another that irritates us. So it is with that much more pleasure that I found some things really are improving a lot.

I am thrilled with the new e-government service that allowed me to extend my car’s registration certificate online. I’ve been filing my tax return online for the past few years and now this new service has come in very handy as a major time-saver. I simply extended my insurance policy online at my chosen insurance company, and then ordered and paid for the new certificate of registration at the Slovene e-administration site.

The certificate arrived in a couple of days complete with an addressed, priority mail postage paid envelope to return the old certificate in.

Impressive.